For the Advancement of Excellence in Counseling and Human Development

Registration Policies


In order to receive a full refund, less a $35 administrative fee, a request to cancel registration must be received no less than 30 days prior to the event. No refunds will be given after this deadline for any reason. All requests for cancellation of registration and refunds must be submitted in writing to Refunds may not be available for certain events. 

Programs and events may be cancelled or postponed due to unforeseen circumstances. In this case, fees will be refunded; however, CCA will not be responsible for additional costs, charges, or expenses, including cancellation/change charges assessed by airlines, hotels, and/or travel agencies. CCA is not responsible for weather or travel related problems and will not reimburse registration fees for these issues.  

Forms of Payment

Event registration can be paid for by credit card through the Event Registration portal. CCA does NOT accept purchase orders as a form of payment. For registrants requiring an invoice to have a check payment processed, please begin your registration online. Although payment will not be complete, your registration will be on hold and the balance due must be settled prior to your attendance. To download your invoice, login to your account and under Financial Transactions, click on Invoices. 

Only checks or credit cards for the full amount will be accepted as forms of payment during onsite registration.

Address: PO Box 5700, Oakland, CA, 94605 | Email: | Phone: 510-500-4477

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